REFUND POLICY

 

Cancellation / Reschedule Policy

 

RESCHEDULE POLICY

 

WE PROVIDE A RE-SCHEDULE POLICY. WE REQUIRE AT LEAST 24 HOURS NOTICE.

PLEASE EMAIL US AT [email protected] AT LEAST 24 HOURS PRIOR TO YOUR SCHEDULED TRAINING AND WE WILL RE-SCHEDULE YOU ONCE AT NO CHARGE.

TARDY POLICY

 

YOU MUST BE ON TIME. 

THIS IS A LIFE SAVING CPR/AED or FIRST AID TRAINING CLASS.

PLEASE ARRIVE AT LEAST 10 MINUTES EARLY TO SIGN IN AND PREPARE FOR CLASS. 

WE OFFER A 10 MINUTE GRACE PERIOD.

IF YOU ARE MORE THAN 10 MINUTES LATE YOU WILL BE ASKED TO RE-SCHEDULE. 

THERE IS A $15 CHARGE TO RE-SCHEDULE AND RESERVE A SEAT IN AN UPCOMING CLASS.

IF YOU ARE MORE THAN 10 MINUTES LATE FOR YOUR RE-SCHEDULED CLASS YOU WILL BE ASKED TO RE-REGISTER.

 

 

NO SHOW POLICY

 

IF YOU ARE A NO SHOW YOU WILL HAVE TO RE-REGISTER.

WE DO NOT PROVIDE REFUNDS.

HOWEVER REFUNDS WILL BE GIVEN IF THERE IS AN ERROR ON OUR PART.

BLS UPGRADE

 

IF YOU NEED THE BLS UPGRADE – SKILLS AND TESTING MUST BE COMPLETED WITHIN 7 DAYS OF YOUR TRAINING.

 

 

THANK YOU AND WE LOOK FORWARD TO SERVING YOU,

 

AMERICAN CPR & SAFETY TRAINING LLC

 

[email protected]

 

1-888-CPR-5166

 

 

 

EFFECTIVE 2/3/2014

 

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